Learner Mindset

Safety is our top priority every day, and each year we run an annual Safety Day that gives our employees and contractors the opportunity to learn how they can manage the safety hazards in their work and share ideas with each other.

We aim to create a culture where for any given task people plan, brief, execute and debrief work. Whether we are staff or contractor executing the work at the frontline, an operational leader supervising the work or in an office planning the work, we all have a role to play to make Goal Zero real.

Safety Day 2021 built on the conversations that began in 2020 when we committed to a deliberate focus on Human Performance to evolve our safety culture. A Learner Mindset is core to ‘who we are in Shell’ and necessary for the curiosity needed to share and learn how to protect each other every day by creating an environment where people feel encouraged and welcomed to share their ideas and admit mistakes.

Find out more about our personal safety performance in our Annual Report and our Sustainability Report.

Life-Saving Rules

In 2021, we moved from the Shell Life-Saving Rules, which we adopted in 2009, to the International Association of Oil & Gas Producers (IOGP) Life-Saving Rules. We believe that the industry rules, which are widely used, will make a difference to safety on the frontline.

For example, analysis of historical safety incidents at Shell-operated ventures and emerging data from our new Serious Injury and Fatality (SIF) metric shows that many of our most serious events relate to line of fire. The new “line of fire” rule will help staff and contractors to keep out of the way of potential danger, such as from vehicles, moving or dropped objects or possible pressure releases.

With the introduction of the industry Life-Saving Rules we’re demonstrating an interest to learn and improve. And if something goes wrong, learning what happened and “why” is more important than “who”.

The new Life-Saving Rules were launched during our annual Safety Day in September 2021. By year’s end more than 100,000 of our employees and contractors had completed the mandatory training.

Adjusting our focus to improve prevention

To strengthen our efforts to protect people from harm, we now measure the number of serious injuries and fatalities per 100 million working hours, instead of the total recordable case frequency. This allows us to focus our investigations on the most critical events. Our aim is to improve our efforts to prevent serious injuries and fatalities by collecting and analysing relevant, high-quality data. 

Using technology to keep people safe

We use technology to prevent accidents and reduce people’s exposure to potential incidents. For example, we use fatigue detection devices to keep drivers alert in vehicles and visual inspection devices like drones and robots to reduce the need for human presence in hazardous environments. We also use various technologies and devices to help frontline staff prevent safety issues from occurring and to react quickly and correctly should an incident happen.

More in sustainability

Process safety

Process safety involves making sure our facilities are well designed, safely operated and properly maintained to prevent leaks of hazardous materials.

Our approach to transport safety

Safety is a key concern during aviation, maritime and road transport activities, which can include the movement of people, the delivery of equipment, goods and products.

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